August 8, 2023

Why Doc-E.ai exists?

DOC-E.ai is reimagining customer support.

As an executive running DevRel, you understand the importance of creating a strong and engaged developer community. To do so, you need to be able to provide quick and accurate answers to the complex technical questions that developers often have. Yet, this can be a daunting task, especially when you have a large community and a limited number of resources.

That's where Doc-E.ai comes in. Our AI-powered solution is designed to help DevRel professionals like you answer developer questions in community forums. With Doc-E.ai, you can eliminate the barriers that often prevent developers from adopting your products or services, by creating content that addresses their specific pain points based on their intent, context, and capability.

But that's not all. Doc-E.ai also aggregates all the questions asked in the community forum every week and month, helping you to uncover the underlying pain points that developers are experiencing. This data can be used to inform your product roadmap, improve your documentation, and even create new developer-focused initiatives.

One of the key benefits of Doc-E.ai is that it eliminates the need for you to have subject matter experts on hand at all times. If Doc-E.ai doesn't have the knowledge to answer a question, it will consult with a developer advocate or subject matter expert to help provide an accurate response. This not only saves you time and resources, but it also ensures that the answers you provide are of the highest quality.

With Doc-E.ai, you can provide your developer community with the support they need to succeed, while also improving your own productivity and reducing support costs. And because Doc-E.ai is designed to work for DevRel professionals, engineers inside your company, and customer support teams, you can be sure that everyone is on the same page and delivering consistent messaging across all channels.

In conclusion, if you want to serve your developer community forums, you need Doc-E.ai. Our AI-powered solution is the key to unlocking the full potential of your developer community, and we're confident that once you try it, you'll wonder how you ever managed without it.


Deepak Kumar
Founder, DOC-E.ai

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