A: Yes, you can progressively integrate your team’s data, documentation, and expert insights into Doc-E to make the knowledge graph increasingly tailored to your technology domain.
A: Please use right AccessControl to choose what data/channel to share publicly to the outside world, privately internal workspace only or confidentially channel only. Doc-E’s knowledge graph is based on your confidentiality requirements.
A: Yes, you can progressively integrate your team’s data, documentation, and expert insights into Doc-E to make the knowledge graph increasingly tailored to your technology domain.
A: For common queries, Doc-E will generate answers for review before public posting to balance accuracy with speed. But technically, complex responses that Doc-E is not sure about are escalated for expert validation first.
A: Doc-E is designed to provide maximum value with minimal effort. After some initial data sharing and configuration, Doc-E largely runs automatically using its AI and knowledge graph while integrating human oversight efficiently.
A: Absolutely - you can bring your custom GIF to advertise your upcoming events or releases.
A: Yes, Doc-E seamlessly connects with the following platforms: Discourse, Slack, Discord, GitHub, Khoros, etc. to engage your developer community members directly through their most familiar channels.
A: By leveraging AI, expert oversight, and community insights, Doc-E streamlines content production to quickly generate materials that engage users. Custom templates also ensure content matches company voice and style.
A: By efficiently answering questions, creating engaging content, and identifying advocates, it enables deeper community engagement and understanding. This increased usage drives a preference for the technology.
A: By analyzing community conversations and profiles, it spots promising leads to approach through insight into their prior context and problems. Understanding their context makes prospects more receptive.
A: This provides customized learning for developers seeking more tailored guidance to accelerate their understanding. The private environment facilitates progress at their own pace.
A: Through constant analysis of interactions, incorporation of expert feedback, and integration of corrections, Doc-E continually enhances its knowledge base and comprehension. This evolving capability allows it to steadily improve.
A: By producing highly personalized content via automated workflows, Doc-E enables the marketing team to spend its time more efficiently, scale content creation and take a granular approach with leads and customers to better drive adoption and conversions.
A: While Doc-E's AI capabilities are robust, there are always edge cases and complex questions where the human touch makes the difference - providing key context, interpretations, and recommendations critical for specific engagements. Doc-E makes it seamless to tap that on-demand.
A: Absolutely - the natural language interface taps into the prevailing messaging-driven communication style developers are most familiar with and comfortable with across the best-known community platforms. This humanized interaction powered behind the scenes by AI and knowledge graphs leads to higher-quality exchanges.
A: Doc-E can generate ebooks, solution briefs, blog articles, tutorials, how-to guides, troubleshooting flows, and more - including customized pieces tailored to particular use cases or verticals using its structured templates.
A. Doc-E crawls public website data and connects via secure API to your Discourse instance. We have various connectors to ingest data via REST APIs.
A: The knowledge graph schemas maintain taxonomic hierarchies between topics while encoding semantic relationships based on dependency parsing to best connect entities for contextual recommendation and inference.
A. Doc-E infrastructure is hosted on AWS and Azure. Our slackbot can support communities up to 100,000 members.
