February 29, 2024

Doc-E.ai drafts & SMEs review/approve workflow

As a developer advocate, you're responsible for providing technical support and assistance to your developer community. You're often the first point of contact for developers when they encounter problems or have questions related to your product. It's important to provide quick and accurate answers to these questions to keep developers engaged and happy with your product. This is where Doc-E.ai comes in.

As a developer advocate, you're responsible for providing technical support and assistance to your developer community. You're often the first point of contact for developers when they encounter problems or have questions related to your product. It's important to provide quick and accurate answers to these questions to keep developers engaged and happy with your product. This is where Doc-E.ai comes in.

Doc-E.ai is an AI-powered solution that helps anyone find answers to their technical questions quickly and easily. But that's not all. Doc-E.ai goes one step further by generating draft answers that can be reviewed and approved by subject matter experts in a workflow that ensures accuracy.

One of the key benefits of Doc-E.ai is that it suggests a resolution based on the available information, but it still asks the developer advocate to verify it. This saves a lot of time, typing, and research. Here's how it works:

  1. Developer asks a question: When a developer asks a question, developer advocate can use Doc-E.ai to generate a draft answer.
  2. Doc-E.ai suggests a resolution: Based on the available information, Doc-E.ai suggests a resolution to the problem.
  3. Developer Advocate verifies the resolution: Now developer advocate can either post the answer or consult with experts to verify the resolution.
  4. Subject Matter Experts review and approve the answer: The developer advocate consults with experts, then the answer goes through a review and approval workflow. Experts can make changes if necessary. This ensures that the answer is accurate and meets the high standards of your organization.

By using Doc-E.ai, you can provide quick and accurate answers to your developer community without having to spend time and resources researching every single question. This saves you time and helps you focus on other important tasks like community engagement, product development, and more.

In conclusion, Doc-E.ai is a powerful tool for developer advocates who want to provide quick and accurate technical support to their developer community. With its advanced AI algorithms and review-approved workflow, Doc-E.ai can suggest resolutions to problems and save developers time and effort while still ensuring that the answers are accurate and relevant.

More blogs