August 8, 2023

With Doc-E.ai, you answer only once

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Have you ever been frustrated by repeatedly answering the same question from different users? It can be tedious and time-consuming, especially if the answer is readily available. Fortunately, with Doc-E.ai, you can automate the process of answering frequently asked questions and reduce the workload on admins and developers.

Doc-E.ai is an intelligent tool that can semantically match existing question-answer pairs from public forums and generate precise answers instantly. This means that when users ask a question, Doc-E.ai can automatically retrieve the answer from the database and provide it to the user without requiring any human intervention.

This capability is particularly useful for simple or repeatable requests that don't require the attention of admins or developers. For example, if users frequently ask how to change their account settings, you can simply create a question-answer pair in Doc-E.ai and let the system handle the rest. Whenever a user asks the same question, Doc-E.ai can retrieve the answer from the database and provide it to the user without bothering you.

This approach not only saves time but also ensures consistency and accuracy in the answers provided. With Doc-E.ai, you can be confident that users receive the correct answer every time they ask a question, without the risk of human error.

Additionally, Doc-E.ai can learn from user feedback and improve the accuracy of its responses over time. If a user finds an answer unsatisfactory, they can provide feedback to Doc-E.ai, which will use this information to refine its response for future users.

In conclusion, Doc-E.ai can handle simple or repeatable requests without bothering admins or developers. With its ability to semantically match existing question-answer pairs and retrieve answers instantly, Doc-E.ai can help you automate the process of answering frequently asked questions and reduce the workload on your team. So, if you're tired of answering the same question over and over again, it's time to give Doc-E.ai a try!


Deepak Kumar
Founder, DOC-E

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